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>> Telephone Sales Development Executives
>> Technical Helpdesk Analyst
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Convergys logo
Newcastle upon Tyne
Telephone Sales Development Executives
  • Swedish
  • Norwegian
  • Finnish
  • Danish
  • Dutch
  • French
Team Leaders
  • German
  • Italian
Convergys, a leading contact centre outsourcing company, has vacancies at their Newcastle on Tyne contact centre in the UK for experienced business-to-business or business to consumer call centre professionals to join the European support team. Jobs are currently available for people fluent in one of the following languages: Swedish, Danish, Norwegian, Finnish, French and Dutch. Your English must be good enough to allow you to understand the training.

Convergys’ customer is the provider of a major international charge card and your responsibility will be to monitor the usage of card users with the objective of making outbound calls and cross selling other products that the user may find useful. To meet the challenges of this role you must be a confident communicator and be comfortable dealing with senior people. Experience of working in a business-to-business level position in a sales environment would be a strong advantage.

In addition to Sales Development Executives, Convergys also have a requirement for team leaders experienced in supervising and motivating sales orientated teams. In addition to your team leadership skills you must be fluent in German or Italian.

The Convergys centre is located right in the heart of Newcastle, a city in the North East of England, close to the coast and widely known for it's lively social scene. The metro system provides excellent public transport links to various residential areas.

Successful applicants will join a young multilingual team dedicated to supporting Convergys' customer. This is a permanent role with an attractive salary and relocation assistance for people willing to commit to staying in Newcastle for at least one year. APPLY NOW

For further information about living in the North East of England follow the links below:

>> Information service for Tyneside website- on-tyne.north-east.co.uk
>> UK Tourist info for Newcastle-upon-Tyne - www.uktouristinfo.com
>> Newcastle City Council - www.newcastle.gov.uk



Manpower working with IBM in Manchester, England
Technical Helpdesk Analyst


This is an opportunity to work with one of Manpower's largest clients, IBM United Kingdom Limited, in their European Helpdesk in Manchester, England, and to experience life in one of England's most exciting cities - the English home of football, music and shopping!

Working in a Helpdesk environment, you will be taking calls from IBM's customers throughout Europe, resolving computer problems and liaising with customers on the progress of their calls.

You must be fluent in two of the following languages in addition to English: French, German, Dutch, Italian, Spanish, Portuguese, Swedish, Danish, Finnish or Norwegian.

You must have excellent customer care and communication skills, and a good working knowledge of IT packages such as Microsoft and Lotus. Helpdesk experience would be a bonus.

Employed by Manpower UK, you will receive a benefits package which includes IT training, a relocation package to help you move to the UK, and a competitive salary with a performance related bonus after a qualifying period.

This is a great opportunity to experience the British culture whilst building a truly European career. So if you want to use your IT skills to taste a traditional pint of English beer . . . PLEASE APPLY HERE!

LINKS:

>> Nights out website - www.nights-out.com
>> Manchester.com - www.manchester.com
>> Manchester Online - www.manchesteronline.co.uk


 
 
 
 
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